The message came in at 7:43am on a Monday. A reseller I’d spoken to a few months prior — running about 65 subscribers across Manchester and the surrounding area — had spent the entire previous evening manually cross-referencing a spreadsheet…
I watched a reseller lose 28 subscribers in a single fortnight, and the cause wasn’t stream quality. It wasn’t pricing. It wasn’t even a provider outage. It was his panel’s content management system — or more accurately, the near-total absence…
It was a Tuesday evening — not even a match day — when a reseller I’d been advising for about six months sent me a voice note that was equal parts exhausted and defeated. He’d spent the previous four hours…
There’s a particular kind of silence that falls over a reseller when they realise the “cheap” panel they chose three months ago has just taken forty of their subscribers offline on a Saturday afternoon. Not a server hiccup. Not a…
A reseller I spoke with last year had built a decent little operation — 70-odd subscribers across Ontario and British Columbia, steady renewals, minimal complaints. Then his provider pulled the plug. No warning, no migration path, no refund on the…
I’ve read the Reddit threads. You probably have too. Someone posts asking how to become an IPTV reseller, and within an hour there are fifteen replies ranging from “it’s illegal don’t do it” to “DM me bro I’ll set you…
A reseller I mentored a couple of years back rang me on a Sunday morning sounding genuinely defeated. He’d been running his IPTV business for four months, had built up 65 subscribers, and had just watched his provider vanish overnight…
It was about 11pm on a Wednesday when a reseller I know — running roughly 80 active subscribers at the time — messaged me in a panic. His panel had gone dark. No streams, no dashboard access, no response from…
I remember the first time a client rang me on a Saturday afternoon, absolutely fuming. Three lines down, buffering on every device, and of course — it was a massive match day. The panel I was using at the time…
I had a conversation with a reseller a few months back who’d just lost sixty active subscribers in a single weekend. Not because he’d done anything wrong operationally. Not because his pricing was off or his support was slow. He’d…
