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It was the kind of evening that separates resellers who’ve built something solid from those who’ve built something that merely looks solid. A bank holiday Monday. A heavyweight boxing event…

Nobody starts looking for the best IPTV UK can offer after a good experience. They start looking after a bad one. Mine came eighteen months into running what I thought…

The support call lasted forty-three minutes. I know because I was standing in my kitchen, cold cup of tea on the counter, walking a retired schoolteacher in Worcestershire through what…

There’s a particular kind of dread that sets in when your phone lights up with seven messages in four minutes and you already know — before you’ve read a single…

Nobody warned me about the app problem. I’d spent weeks finding a decent provider, negotiating credit pricing, setting up my panel — and then a customer rang me on a…

It was a Saturday afternoon. Twelve paying customers had messaged me within twenty minutes. Not to say thanks — to ask why their streams had frozen solid during the most-watched…